Finding quality customers is no mean feat but then managing to attract repeat business in today's competitive market can prove even more difficult. Member Advantage has a range of solutions that can help you retain and win back lost clients. We can create a program that pays for itself and ensures your customers' word of mouth helps to build your company's reputation.
Our customer benefit programs offer specifically negotiated savings and discounts from many top brand name partners that really will improve the engagement and loyalty of your customers.
Your customers will have instant access through a company-branded website to a range of benefits and discounts on a wide variety of lifestyle and financial products and services. Your Member Advantage program can also be accessed offline via a handy benefits directory and our in-house call centre.
Organisation Benefits
Member Advantage will provide you with a benefits program platform that can increase customer loyalty and retention as a result of customers feeling better recognised, rewarded and engaged.
You will gain:
- Increased customer and brand loyalty
- Increased brand awareness
- New customer acquisition
- Profitable sales growth
- Support for your customer promotions
- Increased customer engagement
- The flexibility to choose benefits that suit your customers
- Promotion and communication of your benefit program with your organisation's branding to support your sales strategy
- Regular reporting and analysis of your program
- Management with over fifty years' combined experience in services and program management
- Our guarantee that benefits will remain competitive, relevant and sustainable
- Enhanced total value proposition and competitive advantage
Member Advantage takes the hard work out of launching and facilitating a benefits program. We work with you to identify, build and communicate your benefit program to your customers utilising our management and marketing expertise.
Customer Benefits
Member Advantage provides your customers with the opportunity to build wealth and enhance their lifestyle through our negotiated discounts and savings on many products and services.
Your customers will gain:
- Savings on financial services, insurance products, financial advice, home loans and more
- Savings on lifestyle services, car hire, dining, travel, entertainment, shopping and more
- An appreciation of the value you place on them
- More motivation to purchase from you
- A co-branded Member Advantage Card
- A Member Advantage National Benefits Directory
- Access to the Member Advantage Call Centre with a national 1300 phone number
- Co-branded Member Advantage benefit updates and special offer communications
- Co-branded website to access benefits from the home or the office
- Exceptional customer service
Business investment to retain customers is often through complex and expensive sales strategies and relationship management. Companies who show a genuine concern for their customers' welfare gain enormous benefits in loyalty retention and sales growth. Our aim is to assist you to improve business performance by promoting the lifestyle and financial interests of your customers.
A Member Advantage customer benefit program will help attract, reward and win the loyalty of your customers.
